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Businiess name:
Zamora, Javier R, OD Advanced Eye Care & Surgery
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Review by:
citysearch c.
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Review content:
I have been wearing the same brand of contact lenses for 20+ years. I have a stigma. in one of my eyes. Ok with that said I decided to try some place closer to my home because I have 2 kids and it is hard for me to find the time to do anything for myself. With that said I looked up their web site and was thrilled they took my insurance.\r
That was until I got there.... I walked in with my box of lenses that like i said had been wearing for 20 years. She told me she want me to try toric lenses instead of the ones I had. I told her no because they did not work for me in the past and I dont want to fix whats not broken. she did it anyway. I let it slide......\r
I get to check out and these contacts were spinning so bad in my eyes(the same way they did last time i tried them 7 years ago) she told me ""i just had to get use to them"" ""i takes about 10 min to settle down"" So i stood there for ten min and thought i was going to be sick they were swimming around so bad. I had her check them she said ""oh your right they are spinning"" so they gave me a new non toric lense and all was fine. \r
Fine until check out.... almost 400.00 was my total!!! What?????? I said I am not paying that. They argued with me for ten min. Called my insurance again and said oops it will only be 177.00. Still that was crazy so I was tired of messing with them and paid it. Now they will not give me my RX until I come back in and have my lensed checked. WHAT? Ive been wearing them for 20 years??????? why should I pay another 30 dollars for her to tell me yes you can wear the lenses you have been wearing foever.... so needless to say stay away for this place they will steal from your pockets!!!!!!!! The doctors are nice but did not listen to me and I am so angry and contacting fox 7 on my side and the Better Business B. DO NOT GO HERE!!!!!!
Pros: nothing only giving them one star cause I can not give 0
Cons: hidden fees and charges w/ attitude!
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