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Businiess name:
Home Instead Senior Care
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Review by:
citysearch c.
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Review content:
I was so upset reading Marilyn’s review of Home Instead Senior Care. Personally, I have referred many families to use them after having such a positive experience. I used them for 2 years to care for my mother and cannot begin to express how pleased I was. Even after the passing of my mother, I continue to keep in contact with the wonderful women they sent to care for her.
Not only did all of my caregivers arrive fully trained, but the company held several additional training sessions throughout the 2 years I used the service. The women were more than competent to care for my mother. They were very compassionate and treated my mother as if she was their own. The office was always there for me as our needs changed and could always have a caregiver there when I had an emergency. The office arrived at my home for the initial visit within 2 hours of my call. They brought all the necessary paperwork and explained everything in great detail before we began. There were no hidden charges or anything misled to me.
As the stock market crashed and mother’s finances were on hold, they continued to provide the same quality of care knowing their payments would be delayed. This is an outstanding company that provided me with excellent care, wonderful friendships and top service. I will continue to refer everyone I talk to about them.
Pros: Great service
Cons: Can't think of even one.
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