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Businiess name:
Hospital Drive Sunoco
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Review by:
citysearch c.
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Review content:
I received a postcard coupon in the mail pre-printed with this Sunoco's address (Hospital Dr. Glen Burnie), touting ""$3.00 off a minimun gas purchase of $10 or more valid between 6/21 and 6/23/07"". Upon my attempt to redeem on the evening of 6/23, I noted computer printed signs on 8x10 paper placed at the pumps declaring: ""THIS STORE IS NOT SET UP FOR SUNOCO PROMOTION"". When I approached the less than friendly attendant, he told me that I needed to go to the Sunoco down the road on Crain Hwy. Well, the attendant at Crain Hwy stated that I was one of several customers who had shown up that night, and apologized to me stating that his particular Sunoco had a different promotion running and could not honor my coupon. When I returned to the Hospital Dr. station to get the owner's name in order to addresss the issue in writing, the attendant proceeded to call the police to have me removed from the premises, but not before calling me several names and telling me that ""my mother put the sign up (???)"". Needless to say, I'm in shock over this expererience and would like answers from Sunoco as to how they could go to the trouble and expense to send out mailers in my community and then renig on their promised promotion. I will definitely be writing Mr. John Drosdick, the CEO of Sunoco in Philly about not only the unethical practices of the franchises he ultimately is responsible for managing, but also the extremely poor customer service I received from this particular station's employee.\r
Kara Chippi\r
flsunshine67@earthlinknet
Cons: Rude employee, they offer promotions in mailers and then don't honor them
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