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Businiess name:
Stress Free Property Management
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Review by:
citysearch c.
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Review content:
I have been renting from Stress free for almost a year now, our lease is up at the end of January (THANK GOD!) I am not the type to throw a big fit about everything, when we first moved in our house was a complete MESS! There were muddy foot prints throughout the whole house from the 'cleaners', I honestly don't know what they were cleaning..there wasn't one thing that was clean about this house! Also, we moved in on a Friday, when we arrived to our house (after business hours) we soon realized we had no stove or fridge! I immediately called the 24/7 maintenance which was NO help. They said they did not have an order for a stove or fridge to be put in our house, he said he would not be able to do anything for us until the following Monday, which caused all of our food to go bad that we brought from our previous house. I thought 'well maybe they were just busy, everyone messes up' and dropped it...but things only got WORSE! Ive had a broken sink since the first week I have moved in, they have came out at least 3 times and all they do is 'tighten' the pipe, we now have water damage under our sink which I am almost positive they will try and charge us for. A more recent experience happened last week, Sunday during the day our fridge went out and we submitted a work order (unfortunately, your fridge breaking is not considered an emergency. I guess that is because they are not the one loosing hundreds of dollars in food), we did not get anyone out to our house until Tuesday mid day! Half of our food had gone bad and when I called them about it they said 'we use a vendor, you would need to contact them to have anything done'. I could keep going, anyways if you are looking to move into a dirty house with repairs that will never get fixed, please feel free to call Stress Free Property! I can not wait to move, I also can not wait to see what ridiculous fees they will charge me for moving such as the $125.00 they made me aware of for a 'changing the locks' fee. Also, their customer service is absolutely horrible, every rep I have spoken with just sounds miserable with life and they definitely do NOT care about the tenants best interest.\r
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