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Businiess name:
Neovita-Foot Comfort Ctr
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Review by:
citysearch c.
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Review content:
Visited the Neovita store by the Alderwood Mall today. Incredible as it sounds, here is what happened...\r
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I walked in and explained I was looking for some good supportive shoes. I've had plantar fasciitis for a long time and know what to look for ( lots of arch support, strong supportive heel, stiff sole shank). \r
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The man at the store, the only person in the store (small wonder), tells me he has to go over his schpeel first before he can sell me the shoes...after which, I could decide what to purchase. This sounded reasonable, so I let him proceed. \r
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He gives me the whole nine yards including walking on a mat which produces a pressure diagram of one's feet. He explains that I need one set of orthotics that I should wear in the morning for 15 minutes ($300) and another set for the rest of the day ($220), plus the shoes ($120). $640 PLUS TAX.\r
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When I thank him for his time but decline the orthotics, he gets all indignant and claims that by declining them I am insulting his professionalism. When I remind him that all I wanted in the first place was the shoes (Soucany), he says, and I kid you not...\r
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...""This has been a nightmare"". When I ask him strait up if I can buy JUST the shoes, as he promised I could, he says ""NO! I'M DONE! GOODBYE"".\r
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Needless to say, I didn't let the door hit me in the behind. I will never return to Neovita, nor can I recommend Neovita to my friends...or even my enemies.
Pros: None during my visit
Cons: It's a Con, apparently.
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