Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Car Max Auto Superstore
|
|
Review by:
citysearch c.
|
|
Review content:
I purchased a car from Carmax and put my trust in the reputation that Carmax has so actively promoted. Here is a summary of the events so far: \r
\r
1) I purchased a Volkswagen Beetle with a manual transmission on 8-31-05.\r
2) I noticed a transmission problem almost immediately after purchase. The gears would ""grind"" between first and second.\r
3) I returned to Carmax within the ?warranty? period. \r
4) I was told by the Carmax service department that there were no transmission problems. I was relieved.\r
5) Three years later, I wished to do business with Carmax again.\r
6) I brought the Volkswagen Beetle in to be appraised.\r
7) I was told by the appraiser that it has a transmission problem. The gears grind between first and second.\r
\r
During conversations with a manager on 11-7-08 and 11-10-08, I was told that I should have had the car checked out again if I was concerned. My answer to that is I had no concerns. I would like to point out that I have no knowledge about car transmissions and had to rely solely on Carmax?s word that there were no transmission problems. If Carmax requires second or third opinions in order to make repairs, I do not recall seeing that on any documentation provided during the purchase or repair service process.\r
It was also pointed out to me that there was no way to tell what was going on with my car three years ago. I reviewed my service record from 9/7/05. It states ?c/s gears grinding when shifting between first and second.? I don?t see how someone like me with no mechanic experience could be any more specific than that. In fact, it is almost word for word the problem indicated on the purchase appraisal of the car. \r
Avoid this bunch of crooks like the plague! If you still aren't convinced, check out rateitall, a web site that has more reviews.
Pros: no pressure, decent selection of cars
Cons: misleading on quality of cars, poor customer service after purchase
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|