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Businiess name:
Cake Ladies Inc
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Review by:
citysearch c.
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Review content:
I ordered a cake for my daughters 1st birthday. The order was put in a month in advance. I went in two weeks before the party date and drew a picture with one of the ladies working there. She told me she knew exactly what I wanted and she would call if she had any questions. I was told the cake would be ready for pick up at 1200pm the day of the party. This cake was a half sheet. When I called a 1000am that day I was told by the Cake Ladies that my cake was ready and could be picked up. My husband goes to pick up the cake. He arrives to find my daughter's name misspelt on the cake. The lady said oops then took the cake to the back. When she came back the cake had a break down the center and the letters wipped off and some added. Her response was you dont have to buy it after hearing our dissapointment. I called the owner the next working day she was in, to let her know how easily that could have been avoided with a phone call to check spelling. When the phone was answered and I told my name and that I wanted to speak with the owner. I was put on hold for 4 sec. then the phone hung up. After I called back the owner was not apologetic about the phone hanging up or the cake screw up. I will make sure I check reviews before going to places I dont know about. I see why they changed the name. The name should be (Made to Disappoint).
Cons: They do not need our business to survive.
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