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Businiess name:
Bridal Reflections
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Review by:
citysearch c.
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Review content:
Beautiful salon (NYC&Westbury) w/amazing dress selection but not worth it. My experience: the wrong dress was made. I do not understand why would they not check the dress before having me drive 2 hrs for 1st fitting -totally unacceptable. The last fitting was 2 days before wedding-stressful! They were not willing to offer any compensation except 50% off veil. Seamstress from hell,extremely unaccomodating,very pushy & rude. Also, salesgirl informed me at last fitting not to worry, that the blusher would be free. Not only was it not free but it was not included. On wedding day this was rather upsetting & disappointing. Also, on wedding day bustling came apart. My bridal attendant was shocked. After getting a hold of MGR post wedding she had the audacity to tell me that blusher was $40 and that i did not order it -throw me a bone? I was basically called a liar & very insulted. I am in no way a Bridezilla....but I could not believe the horrible customer service I received from a ""reputable"" salon. At least I loved the dress....but I would have preffered to have purchased it somewhere else.
Pros: explained below....
Cons: explained below....
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