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Businiess name:
Banfield Pet Hospital
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Review by:
citysearch c.
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Review content:
I have been a Banfield Wellness Plan customer for the last 8 years. Our experience with our previous vets at Banfield in other states was simply great! However, the one in Duluth, GA, is terrible. Whenever I am there for my pets regular check-ups or sick visits, I never leave that place feeling good. They simply try to rip off the worried pet owners. They recommend unnecessary procedures and medicines. When my pets are perfectly okey and are there for routine check-ups, they try their best to sell at least one that's not covered by plan. They just give you the estimate w/o explaning what they are and why they recommend them unless I ask about each item. They even decline to run a heartworm test that's covered under the plan anyway when my previous vets at Banfield always did for my pets. \r
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The only reason, I think, they're still in business is thanks to their great location. The staff is almost always tired and blank (far from kind or nice). After being with this location for two years, I decided that my pets and I do not deserve being treated this way when I've been a loyal customer of Banfield and its wellness plan for so many years. \r
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To those moms and dads out there who're considering going to Banfield... Banfield wellness plan is great, but, you'll never get the full benefit of it from this location, Duluth, Banfield. Seriously...Walk away, and go to other sincere and caring vets and their staff. Do not waste your money here. \r
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