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Businiess name:
New Look Bridal
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Review by:
citysearch c.
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Review content:
what ever you do DO NOT use this shop! This place nearly ruined my wedding! Firstly we ordered 3 brides maids dresses and a flower girls dress from here, all 4 dresses that came where the wrong style!!! the flower girls dress was quite nice and the right size so we accepted it, but the brides maids dresses we also the wrong size! the sleazy owner tried to make my fiancee pay for the replacements, even though it was his mistake, as one of the brides maids was pregnant and he blamed all 3 dresses being the wrong size on her getting bigger! Then whenever he orderd the brides dress he orderd it 3 sizes to large without consulting the bride and then procedded to charge us an extra $300 for alterations! we were really unhappy with him at this stage but our wedding was only 2 months away at stage so reluctantly agreed. when we came back a week later to pick it up he threw the dress at us and wouldnt let us check the alterations, no surprise then that when we took it to another tailor for a final fitting that it looked like the alterations had been done by a half drunk, junkie, blind, handless monkey! the cost to fix the dress, varified by 3 specialist tailors (I couldnt beleive the first 2!), was ranging between $700-800, THE DRESS ONLY COST $650 ORIGINALLY!!!!!! Whenever I went back to tell him this he was really confrontation, actually called me a liar to my face, and trew me out of the shop! I went to the MA Attorney Generals office with my complaint and they have just got back to me and he has point blank refused to do anything at all to for me, not even just take bak the dress because he knows how bad it is, and has told them all these stories about being left with 8 bridesmaids dresses (WE ONLY HAVE 3!!) and that he has been working with his tailor for 45 years EVEN THOUGH HE HAD A SIGN IN HIS WINDOW FOR 3 MONTHS SYAING ""TAILOR NEEDED""!! So I really cannot stress enough how bad this place is DO NOT and I repeat DO NOT use this dump!!!
Pros: nothing
Cons: absolutley everything
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