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Businiess name:
Valley Animal Hospital
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Review by:
citysearch c.
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Review content:
I recently adopted a dog, five days after having him he started red stools. I took him her after being referred by a friend. I made an appointment and got there 30 mins early. I waited an hour to get into a room. I had been waiting in the room 30 mins. in the room before my dog again red stools, I got very nervous and upset, I walked out to the front desk and explained the situation and they told me the doctor would be right in. 15 mins later the nurse came in to take his temp. and decided we should just wait for the doctor. Another 15 mins and she came in, took his temp, and a fecal sample. She told me to wait 10 mins and the sample would be ready to read. In which time she stood outside of my door INTERVIEWING a someone to be her PERSONAL housekeeper for 40 mins. She then advised me to wait on other tests, and see what happens with prescriptions. In which time I waited at the front desk to figure out prescriptions for another 30 mins. The prescriptions were in FACT WRONG.I called back when I discovered a worm in his stool. They told me to come back in to get some different medicine. I called back with a couple questions, thinking MAYBE they would like to see my dog. Which is when the doctor REFUSED me service. Stating that I refused treatment. Since I followed her advice of prescriptions instead of stressing out the dog and doing test after test, I unknowingly to myself REFUSED TREATMENT. I then spoke with the manager, and came in to pick up my medicine. In which time she found it appropriate to come out and point her finger in my face and yell at me. Asking me if I was schizophrenic, and how dare I call her a liar, that shes is sorry for my dog, I should have left him in a shelter. Threatening to call the police on me, making me feel completely humiliated. I have never been treated so badly in my life. She is a horrible doctor looking to cover up her mistakes, and just in it for a pay check.
Pros: Cheap
Cons: Bad Service, Terrible Pet Care, Horrible staff, front desk doens't know anything about animals, long waits
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