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Businiess name:
Valley Animal Hospital
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Review by:
citysearch c.
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Review content:
I took my dog in for an ear infection and fever during emergency house. Jorge informed us our dog had fox tails in both of his ears and needed surgery tonight to remover them due to high fever of almost 105. So we left our pup there overnight for the surgery and told we could pick him up tomorrow and that they would call me with updates.
Well needless to say they didn't do the surgery that night but instead in the morning and I did not receive updates. He had to stay one more day !!
Well 2 weeks later after all meds were finished, our pup started acting weird again, so of coarse I took him back.......They said his temp was 105 but wouldn't let me see the results for myself, and he needed to stay overnight again !!! Ok.......
So the next morning I get a call from the vet tech Jorge stating that MY PUP'S fever has not gone down and blood tests reveal his major organs are all shutting down and he is might die !!!!
Then 30 minutes later I get a call stating MY pup is doing perfect, fever gone and that I could pick him up right now !!!??? Confusing right, well I had to explain to them the phone call I just received 30 min prior !!
Apparently there was a mix up and my dog was actually OK .....and they called me by mistake !!! Not one APOLOGY from them !!!
Needless to say I found another vet to take my pup from now on !!!!
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