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Businiess name:
Derek's Auto Detail & Hand Car Wash Issaquah
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Review by:
citysearch c.
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Review content:
Derek, I really hope you read this because you're doing it wrong! You're supposed to use Groupon to EARN new customers not drive them away!!
I used a Groupon today for the #9 exterior detail which was supposed to include a hand wash, clay bar, polish, and wax. When I went to pickup my car, I noticed:
-Bumps in my paint when running my hand over it (using a clay bar correctly should remove all the bumps and other junk that washing leaves behind)
-Fine swirl marks in my paint (polishing should take out all the fine swirl marks in the paint)
-Brake dust all over my wheels and dirt on my fender. C'mon guys--I wash my car cleaner than that!!
-Dust/dirt on the headrests behind my seats.
Shouldn't they be paying attention to these details when ""detailing"" a car???
To their credit, they took the car back in and re-did the service. The car was finally clean after the second try. However, there are still A TON of fine swirl marks in the paint all over my car. I didn't say anything because I don't want them working on my car any longer.
I really regret purchasing the Groupon and taking my car there. In hindsight, I would've paid a REAL detailer $200 to detail my car right from the beginning.
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