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Businiess name:
Aarons Sales & Lease Ownership
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Review by:
citysearch c.
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Review content:
I recently spoke with the self-proclaimed manager of this location, named Chris. During our conversation, he spoke in a crass tone, claimed to ""know for a fact"" that I had not called and been placed on hold for an extensive period of time on numerous occasions (indirectly calling me a liar) and told me that I was ""ridiculous"". The extent of the conversation should have been solely based on handling my attempt to make a payment arrangement, whether it be his choice to accept the payment date I had offered or to decline it. Regardless of the situation, I have difficulty understanding why any business would allow this type of behavior and poor customer service to exist, let alone continue. When I asked for a telephone number for a member of upper management, Chris stated, ""this is his money your screwing with here so good luck."" I have been a customer with this location since May of this year - and so far my experience just keeps getting worse.
Pros: Anyone's Approved
Cons: Hostile Customer Service
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