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Businiess name:
Gary Smith & Assoc Realtors
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Review by:
citysearch c.
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Review content:
My boyfriend and I rented a house from them and wish we never had! This house had mold really bad in the bathroom; it stunk and the carpet was always wet. Whenever it rained we had a puddle in our house by the front and back door. We had lots of insects including ones you would never want to have in your home, when we moved in which, after my bf called (I had called before and they never did anything) they sent someone over to spray which did nothing. The carpet was disgusting, even after we steam cleaned it it stunk horribly and looked just as bad as it smelled. Our sidewalk was not made right and you would often trip when walking down it, there was mold growing in one of the bedroom closets and in the utility closet, the kitchen sink leaked, the water heater leaked, the filters where never changed (so we changed them), the wall around the bathtub was soft from so much water getting behind it...I could probably go on for much longer. We had told them about these problems several times and always got the same response, ""we'll send someone over"" and of course they never did. We explained our situation to them and it wasn't until we told them that we were moving out at the end of the month that they sent someone over to look at things right away. They asked us to stay saying we were one of the only tenants who paid rent on time. By this time it was to late, we just had a baby and couldn't risk his health. They sent us a letter recently saying they were keeping our deposit (which we figured since it was a month-to-month contract but you had to stay a year to get it back even though since it was unfit for us to live in I believe we should get our money) and that they were charging us $25 for mowing the lawn and $85 for ""clean carpets (filthy)"". We did not make a single stain on that once offwhite carpet that was brown, red, black... Luckily since they had told us they would replace the carpet before we moved in and didn't I took several pictures which show a date only 9 days after we moved in, and you can guarantee we will be fighting this issue. Also, we explained why would we mow right before moving when they couldn't help us with repairs (we had mowed about a week or so before moving). I would never reccomend anyone rent from this company and you can bet I will be reporting this business.
Cons: insect, mold, water leaking, not doing repairs...could go on
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