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Businiess name:
Dutton Plumbing
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Review by:
citysearch c.
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Review content:
Called to just have my toilet tank assembly replaced, as the tank failed to refill after flushed. Since they bill only by the job and not the hour, the cost was over $327 for about 30 minutes of labor. The technician then proceeded to try and talk me into an ongoing service contract.
When speaking to the customer service agent concerning my grievance, he stated ""we believe that charging the customer by the job and not the hour actually saves our customers money"". If you believe that $327 is a justifiable expense for something I should have purchased at Lowes for $30 and installed myself, by all means, call them. What I also find amazing is that almost every negative review on this site was rated as ""not helpful""...hmmmmmm
FIND YOURSELF ANOTHER PLUMBER, THESE GUYS ARE A RIP OFF !!!!!!!
Pros: Nothing that outweights the costs
Cons: Costs more than twice any other plumber I called afterwards
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