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Businiess name:
Arden Hills Resort Club & Spa
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Review by:
citysearch c.
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Review content:
My Fiance and I are in the final planning stages for our upcoming ceremony and reception at Arden Hills. To this point in the process I am very unimpressed with the professionalism, dedication, honesty and follow-up of the Arden Hills Wedding Coordiantion staff. We recently completed our ""tasting"" for the menu choices that we have to make and I am simply dumbfounded at the process we experienced...We have to choose 2 entree items out of a possible 7...when we arrive at the tasting we are given the oppurtunity to taste 3 of the 7 possibilities. When we asked about being able to taste the other choices we were told that we had completed the ""complimentary tasting"" and that any others would have to be scheduled and would be an additional fee??? We are having a sit down dinner for 300 people, the ceremoney and reception cost just at Arden Hills will exceed 40K but tasting the additional 4 items will be an extra cost??? The other concern that arose after the tasting was the lack of coordination and teamwork that we personally witnessed at the tasting...couples were waiting 45minutes to an hour past their allotted tasting reservations and we witnessed 3 separate full blown arguments between staff in the hour and a half that we were there...If the staff crumbles when trying to complete tastings for 10 or so couples...How in the heck are they going to be able to deliver a sit down dinner for 300?? It is too late for us to turn back and I will certainly update my review after our actual ceremony and reception have been completed...but at this point, we are very unhappy and nervous about what we have experienced with Arden Hills for our wedding.
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