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Businiess name:
Gillece Services LP
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Review by:
citysearch c.
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Review content:
I requested their services because I was told by the dryer installer that I needed to get gas line shut-off valve installed. The installer said this would be a large job, because the main gas line would have to be shut off, and all the pilots would need to be restarted. First off, Gillece gave me a window during which they would show up. The window came and went, and the service man finally showed 1 hour late. He said to install the valve it would cost $400 and that was the cheapest he could possibly go. Because of the $75 service call and the time invested waiting on him, along with the fact that I am not familiar with plumbing, I signed off on the charge (which I regret every day). He proceeded to unscrew the gas line, while it was still open, LETTING GAS FLOW FREELY into my basement. He screwed on the valve, attached the dryer and was done. I was so angry. The labor for the 10 minutes of work, combined with the one part (the valve) should NEVER have cost $400. I felt that they took advantage of me, so my fiance later called them to request a breakdown of the bill to see where the charges were coming from. They finally mailed us a letter saying they stood by the charges, that they reflect their services! They never even gave the breakdown of the bill. I will make it known to whoever will listen that they use unfair practices and take advantage of trusting individuals. DO NOT USE GILLECE PLUMBING - they will rip you off.
Cons: terrible service, expensive for even simple jobs
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