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Businiess name:
Fat Heads South Shore Saloon
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Review by:
citysearch c.
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Review content:
TGIFatheads...OK people..here's the issue...Fatheads has fantastic food if you can forgo any type of customer services or friendliness. Have you ever gone into Fatheads when there is more than 50 people in the place? (which is about 90% of the time). The hosts, bartenders, and waitstaff are just miserable people. I actually had a hostess roll her eyes at me and sigh when I requested she had a chair to my table for a last minute add on. I mean I've already waited 1 hour to get a table and she wants to put me back on the list because..well..i'm not sure why.. I was never given a valid reason. It was something like oh the waitress cannot get to the table if you add a chair..WHAT?.. Another time, I was sitting in the bar area. My waiter had been absent for about 10 minutes and there were about 10 people in the whole place.. I went to the bartender, requested a drink, and was told to go back to my table and wait for the waiter... WHAT?... It is unfortunate because I remember moving to the South Side in 1997 and Fatheads was a dive hole-in-the-wall bar with great food and great people.. now it's commercialized and it seems that Fatheads doesn't care about customers..why should they because they are jam packed all the time... Well, I'll tell you why you should.. because I'm sure I'm not the only one who has had the unfortunate experience of interacting with waitstaff, bartenders, and hosts who are cleary irritated by patrons and have treated patrons like they are a complete burden.. um..hello..you are working at one of the busiest restaurants in the most trendy area of town on a Saturday night... GET OVER IT!... So, I'm begging the powers that be at Fatheads to please educate the faces of your company on being decent human beings with understanding and patience... so I don't have to officially boycott you and start a movement of F*ck Fatheads... .. go to City Grill it's better...
Pros: Food & Beers
Cons: Service
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