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Businiess name:
Broadway Veterinary Clinic
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Review by:
citysearch c.
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Review content:
I have taken my dog to Broadway on and off over the years and their staff has become increasingly rude and unsympathetic. There is one receptionist in particular that acts as if you've really disturbed her and she does not have time for you. She has alarmingly bad attitude. However my worst experience was yesterday my dog was in severe pain, yelping practically screaming for no apparent reason. I was terrified and called Broadway to let them know my boyfriend was going to rush her over. When he arrived he was met at the front desk by Marie who before checking to see if my dog was stable demanded that he pay a past due amount of $66 dollars and pay upfront for the visit. While I do not mind paying the past due bill I find it very disturbing that this took precedence over my dogs life and health. I feel caring about animals should be number 1 at a veterinary office not their bottom line. And really $66! That is just not enough to risk my dogs life over. I will never return and urge others to find veterinary care that includes caring and humane treatment. At the very least avoid Marie who would be better suited to work elsewhere with no human or animal contact since civility does not seem to be her fortay.
Pros: none, they do not care about animals
Cons: marie and a entire staff of unfriendly cold people
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