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Businiess name:
Jimmy's Bistro
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Review by:
citysearch c.
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Review content:
I had big hopes after reading a couple of reviews. \r
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I called to make a reservation, but left a message on their answering service. James (I assume Jimmy) called me back personally. Excellent...I thought that this was going to be a wonderful Chef driven, well put-together evening.\r
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The place is small. Maybe 8 or so tables and a small bar. Should be easy to manage the crowd, right? Even with 2 servers on the floor and a busser this should be fairly easy. Not so much. \r
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We were sat quickly. They have a small wine list which is no problem. However, I am in the wine business and I had legitimately never hear of one these wines except their Champagne which is a nice producer, Oudinot. We ordered a bottle of unknown Sauvignon Blanc that was easily 2 years past its peak. \r
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We ordered appetizers. They took 20 minutes to come out. Not that big of a deal, but still it seemed a little long for a beet salad and a soup. The Tomato Bisque was excellent and well worth trying should you find your self there. Cool presentation with a cheesy puff pastry that is served atop the pot of bisque. The beet salad was mediocre...I think it could be saved with spicy Arugula instead of the Romaine they use. \r
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So we sat. And sat. And sat some more. Finally one of the servers came to clear the dishes after about 10 minutes of us sitting there looking around wondering when they were coming back to our table. Table cleared.\r
No entree order in yet... We have been at the restaurant for 40 minutes at this point. Again only about 8 tables and a small bar in the spot.\r
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So we sat. And sat. And sat for another 20 minutes as we finished off the past its prime wine. Finally the female server came over after we have been sitting at our table for one hour to ask if we are ready to place our order. "No, we're just going to clear out because we've been sitting for an hour." "Oh really?" \r
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The female server was legitimately sorry for the mishandling of the service, and she comped the appetizers. A nice gesture to save the experience. The male server then comes over to say he's sorry, but that we "may want to order all of our food at the same time next time to help with their flow." Well perhaps the servers should tell patrons that when they are first seated if that is what the restaurant needs, or otherwise, don't tell me how to order after the fact. \r
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And why does every entree have Basmati rice? I noticed it, and the table next to us noticed it independently.\r
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Now my wife and I are both in the business so we are pretty patient, but this was just a bit on the ridiculous side. \r
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We will probably try Jimmy's again because anyone could have a bad night, but please take some corrective measures in how you give service. We'll probably bring our own wine because the list is just not very good.\r
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And don't let the male server handle problem situations...
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