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Businiess name:
Topwater Grill
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Review by:
citysearch c.
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Review content:
We attended a company party there today, paid $12 per person for a buffet. When we arrived there were two tables: one with food and one with plates and silverware. After finishing the first plate, we asked the waitress if we should use our plate when we return to the line or get a new one. The waitress told us to get a new one. The table no longer had plates or silverware and the waitress (the same waitress that told us to get new plates) informed us that she wasn't allowed to bring anymore out because ""the hostess"" said she couldn't. She did, however, bring out more silverware. We could also hear the staff complaining about the amount of food they were serving. There were people that were arriving late that were turned away even though they'd paid for the party as well. Once home, we called to speak with a manager, who sarcastically apologized and clearly was not interested in customer satisfaction. We will NOT be returning.
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