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Businiess name:
Village Cleaners
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Review by:
citysearch c.
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Review content:
This place is ridiculous...I purchased a Groupon offered 2 weeks ago for '$90 Toward a Bridal Gown Cleaning'. When I attempted to use the Groupon yesterday, the lady working said that I would need to pay an additional $30 to have my dress cleaned.
I understand that most wedding dresses should cost more, but my dress is a simple sheath dress with no embellishments or design on it - and it was only worn for about an hour at most so it wasn't soiled or stained either. I told the lady working there that I would understand the $90 for the cleaning but more than that was unreasonable for the dress that I have. She said she would have to charge me for a full dress cleaning which started at $120, and there was no way around it. Her tone was rude and cold, so I told her I would call Groupon to get my money back for the voucher and I would not be using there services in the future.
I also brought in a petticoat that needs to be cleaned, which was worn under my formal wedding gown. The lady working there said they had no price for a petticoat, or as she kept calling it ""the thing behind the dress???"". I was told I would need to pay the dress cleaning charge ($120) for that as well - ridiculous! I will never visit this dry cleaners again. They are over priced and their customer service is awful!
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