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Businiess name:
Fox Grill & Outpost
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Review by:
citysearch c.
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Review content:
We have given this restaurant more than enough chances and each time it has let us down. After having suffered through numerous lost, incorrect and unbelievably slow orders we made it a point to only do carryout because we actually like the pizza. However, after placing a carryout order recently and arriving at the agreed upon time we had 3 different servers tell us 3 different stories about where our order was before we actually got our food 20 minutes after we are told to arrive. On top of that someone at the restaurant committed fraud by adding a 20% gratuity onto our credit card receipt after it was already filled out and paid. On a carryout order. If this was truly run as a customer focused business the manager would be fired. But I have the impression that he is family so they just let him do his thing. Hopefully he will run it into the ground so someone else can take over and manage it the way it should be run. Customers speak with their wallet and people need to let this business know that just because they are one of the few restaurants in town they are not the only restaurant in town.
Pros: Location
Cons: Service, attitudes
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