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Businiess name:
Brides By Demetrios
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Review by:
citysearch c.
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Review content:
I have nothing against the demetrios name as far as my dress goes, it's beautiful. The store and the employees however, are horrible. I ordered my bridal gown 1 year and 1 month ahead of the wedding and thank goodness b/c it took the store 10 months to get the dress in. We also chose to order our bridal party dresses there and this has been the worst nightmare. We ordered the bridal party dresses 6 months ahead of time when they said it only took 3 months to get the dresses in. It has now been 5 months, my wedding is in 1 month and they don't have an answer as far as when the dresses will be in. We have spent close to $5,000 there and the service we get for this is HORRIBLE!!!! We call and the girls never know anything, they never return our calls and are clueless everytime we call. They keep telling us they have to pull our file. How long does it take to pull a fricken file!!!!!!!! I was going to recommend this place to several friends who are getting married and now I'm telling everyone never to go there. The only wedding nightmare we've had to deal with has been this establishment. All I have to say to other brides that go there, is GOOD LUCK, YOU'RE GOING TO NEED IT!!!
Pros: Nice dresses
Cons: Horrible customer service, bad employees, cannot keep information straight
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