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Businiess name:
Best Buy
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Review by:
citysearch c.
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Review content:
Do NOT purchase anything at this store if you think there is even the slightest chance you will need to return it. The management at this store simply does NOT staff the Customer Service counter with adequate staff. I purchased a VGA monitor extension cord which I didn't need. It took me more than 30-minutes to finally get to the ONLY Customer Service representative - and, there was only three people in front of me. While in line, I talked to other customers who confirmed that this is ALWAYS the way this store staffs their return counter - it's like you are being punished for wanting to return something. To ""magcot"" who said in his review that he had a good experience, I can only say - good luck if you need service or need to return your new GPS. If you do, I look forward to seeing an updated review from you.
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