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Businiess name:
Vivid Racing
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Review by:
citysearch c.
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Review content:
Vivid Racing sucks!!!
They've 'upgraded' my ECU on Porsche 911 (996) Turbo, (they sell Softronic stuff) and caused $10000 in
damage to the engine. Vivid Racing doesn't stand behind their products.
So let me describe short list of problems:
- Program would not properly load, nor unload. The only time it was
successful, it took 2.5hrs to flash back to normal. Car was on a charger,
and battery just hardly made it. Charger was starting to flip in and out as
current draw was too high. Few more minutes, and car would have been bricked
again.
- Oh, yeah, this program bricked my car. Vivid charged me shipping ECU in
both direction to fix it, for something that was clearly not my fault.
- Error handling in the program is a joke - I'm Director of Technology and I
make software for life, and would fire whoever wrote error handling of
Softronic program in a second.
- As a mentioned, about $10000 in damage to the engine/transmission. Program
was getting confused and allowing too much boost.
- You better don't think about emissions if you run this software. After
'upgrade' engine spews about 100 times(!!!) as much pollutant as before
programming. Contact me for scans of emission tests.
- Vivid refused to offer any refund on the program, even though I can't load
it again; of course would not cover any damage; and would not even allow me
to resell license for this program to anyone else. So, it doesn't work, and
yet there is no recourse...
I have never, ever been as disappointed and angry with any company, as much
as with Vivid Racing and Softronic. In a world of greedy, large and
incompetent Telco's, that says a lot... STAY AWAY!!!
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