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Businiess name:
Velocity Auto Sales
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Review by:
citysearch c.
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Review content:
So we purchased a Honda Odyssey from them a week ago only after they agreed to fix the mechanical problems our mechanic saw needed to be done. The salesperson assured us that their mechanic had checked it out and that everything looked good to go but our mechanic said it needed brand new motor mounts (the ones in the van were shot) and the rack and pinion needed to be replaced. After fixing the things on our bill of sale list (6 days later) we were on our way home with our van. The transmission went out before we could make it home and I'm over 8 months pregnant with two little boys in the car on the side of the road. They brought us a loaner van while they tried to figure out what was wrong with our van and it reeked of pet urine and we had to travel with our windows down wherever we went. After finding the problem with the car, that it was the transmission, we asked them if they put in a new one and they said no it was a used one with 60,000 miles on it. From the beginning, our experience with Velocity was horrible when it came to the product they were selling, they were nice people but that doesn't count when you're wanting reliability with the car you purchase.
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