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Businiess name:
Pepose Vision Institute - Chesterfield Office
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Review by:
citysearch c.
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Review content:
Had Lasek procedure there four years ago which went well. But now that you have ""perfect"" vision, you must continue to have annual exams to maintain the ""vision for life"" agreement which gets you discounted corrective procedures should you need them in the future. This arrangement forced me to get an eye exam during a time when I did not have health insurance. I declared that I was ""self-pay"" at check in, had the exam, paid and left. A few weeks later, have been billed a ludicris amount for a ""procedure"" (I hope you can sense my sarcasm) done during the exam which the doc asked me if I wanted without ever acknowledging that there would be additional cost. I called to try and resolve but was met only with condescension by the billing manager. Apparently, they have to pay for their fancy, new building somehow. After being a loyal customer for these past years, I will never go back and will instruct my friends who ask about my laser surgery to steer clear.
Pros: Dr. Pepose is a talented surgeon
Cons: support staff leaves much to be desired
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