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Businiess name:
Elite Real Estate
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Review by:
citysearch c.
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Review content:
Be careful who you sign a lease with as Elite Real Estate is not the one. They employ unprofessional and untrained workers who are void of courtesy and experience. My daughter and her husband leased a home a year and a half ago, a very nice home that they pay a pretty penny for. They have had several major maintenance issues which were handled badly, not only for them but, for the homeowner. The garage door broke and was stuck open and Elite left it hanging there for 2 weeks before anyone came out. My kids had to put there lawn equipment in the house. This cost the homeowner a new door. I bet they didn't know that. Last but not least... The air conditioner went out and the kids went personally to the office to put the work order in at 9 am, the office assistant said she would get to work on it... mind you, the kids have a 9 year old and a baby in that house. By noon, my daughter was calling for an update with no answer in the office, she waited until 2 and still no answer, by that time it was 90 degrees in the home, so they packed up and went to a hotel. Another call was put in and finally someone answered to say ""they were just processing the work order"" as they have to take them as they are rec'd. Next day, a call was placed and the kids were told, the homeowner had to be contacted to approve the ac repair company. Really !!!!!! My daughter said okay fine, and while you are doing that, I will be filing a complaint with the ""Texas Real Estate Commission"", funny thing happened, they decided to get right on it. A complaint will be filed anyway.. Please do your homework and go with another company. They are just not worth the trouble.
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