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Businiess name:
Main Street Alterations
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Review by:
citysearch c.
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Review content:
I tried giving this place ZERO stars, but it wouldn't let me publish my review so I had to give it one star.
Long story short... from the moment we stepped into Main Street Alterations the owner (head seamstress) didn't stop yelling at us (I was taking a friend that needed her wedding dress altered). A wedding is supposed to be a happy occasion, especially when you're trying on your wedding dress, but the owner was making it everything but special.
We tried asking reasonable questions about the dress and the alterations and the owner kept cutting us off saying ""Shut up! I'm the professional! You don't ask questions! I do my job and then I tell you what needs to be done!"" This is very uncalled for, especially when you're paying someone to do a job... you DO NOT treat clients like the way she treated us.
We made the BAD decision of leaving the dress there because of time constraints (the alterations were needed urgent). My friend went back the next day for a formal fitting and the only thing different from the previous day was that this time the owner had my dear friend in tears!!! By then we had had enough and made the decision of going back to get the dress and finding a new seamstress or a new dress.
The only good thing was that the dress was too small and by the time my friend went back for the formal fitting, the owner had been able to alter the dress so that it fit my friend (this was in less than 24 hours). This, however, is not a good enough reason for me to go back to her.
Customer service was horrible (except for the owner's assistant who was polite); the owner was always in a foul mood; Didn't make us feel welcome AT ALL and no one should ever have to put up with this.
I wouldn't recommend this seamstress to anyone.
Pros: Location
Cons: Owners really bad attitude
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