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Businiess name:
Hollywood Costumers
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Review by:
citysearch c.
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Review content:
I have to pile on to echo the folks who've had bad customer service here. I called to inquire about a costume for my husband and was asked for his ""coat size."" I replied ""large"" and asked if they had the 2 costumes ideas I was interested in. The salesperson said she refused to check until I called her back with his actual coat size. I figured out that she meant dress shirt/neck measurement and asked her what a large would be (he's a teacher ok...I buy him shirts off a hangar not the shrink-wrapped suit shirts). She said...maybe 42. I said ""ok, let's say he's a 42 then, do you have either of these 2 costumes?"" She refused to even look until I could call her back with confirmation that my husband wears a size 42 shirt. I called back at 3:40 and they were already gone for the day (or just not answering the phone). Ummmmm.....there goes one sale out the door. If anyone with a clue about customer service is looking for a small business idea, I recommend opening a costume rental store.
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