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Businiess name:
R & O Restaurant
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Review by:
citysearch c.
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Review content:
Doesn't even deserve 1 star.. This used to be a HUGE family fav so we decided to eat there recently. HUGE MISTAKE. Server was extremely rude and unfriendly. We ordered a stuffed artichoke and it came to the table smashed with a BROWN soggy lemon on top and the inside was COLD...as in almost frozen cold. We were so shocked because we have never had such an awful experience there. After pulling 3 leaves out of middle, we asked the server to please take it back (it was inedible) and we would like to order some entrees. The ""manager"" came out smelling of alcohol and obviously intoxicated. His exact words... ""I will not remove this from your bill. If I go to an establishment and do not like the food I just pay for it anyways & today you will do the same. If you don't like that (as he is standing over me with his finger in my face) then you can leave and never come back here."" Then he went on to inform us (as my 3 year old is upset from him yelling at us) that he is the owners son and he is control if we refused to pay for the artichoke he would call 911 and let them deal with us!! The whole situation was so ridiculous and my daughter was so scared that we paid for all our drinks and the food we didn't even get to eat and just got out of there for our own safety. Also, note that the couple seated directly behind us said he had done the same thing to them in the past. I would NEVER return. I will NEVER recommend anyone to bring a child to eat there (unless you want them to leave scared). Worst experience of our lives by far! Shame on you R&O's! We have spent Alot of $ in that establishment over the years despite the unfriendly servers... no more.
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