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Businiess name:
Chris Leith Kia
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Review by:
citysearch c.
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Review content:
I cannot say enough positive things about Mark and the service team at the Leith dealership.
I called Mark early Monday morning to schedule an appointment as we thought our transmission went out over the weekend. I also provided him with my warranty information which he said he would gladly confirm and determine what our out of pocket costs would be.
Being down a vehicle was not an option, Mark set me up with a rental (covered by the warranty) while the truck was being trouble evaluated. Upon their findings we did indeed need a new transmission. Mark called to give me an estimated time to complete which I never thought they would live up to. He informed me we would be back up and running by Thursday at the latest. To my surprise Mark called me at 1 pm on Thursday to let me know my truck was ready to be picked up. I had assumed it would either be ready by COB or on Friday.
I picked up the rental car representative who helped me unload two kids, car seats and groceries. Mark had my truck ready and waiting when we arrived. He was happy to let me know that I owed nothing for the entire service.
I will highly recommend Mark and the Leith service team to friends and family!
Sincerely,
Rebecca Fogarty
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