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Businiess name:
Highland Park Housekeeping
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Review by:
citysearch c.
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Review content:
This was the worse experience we have ever had as a customer. A friend gave us a voucher that we try to redeem following perfectly the instructions on it. When the cleaning crew arrived we gave the voucher to them and they did not know about it but they took it. When our credit card was charged we call to solve the problem but the angry owner with no modals said we did it wrong so we have to pay, (how sweet right?). We asked her for help as we gave the voucher to their maids, but she did not even try to hear our problem. We file a complain with The Better Business Bureau but Jeri the owner just ignore them as she ignored us. Check it your self....
Go to http://dallas.bbb.org/
Click on "Check Out a business or charity"
Type "Highland park housekeeping" and the hit search
Click on "BBB Review"
They did not accept our voucher plus charged our credit card which is basically they charged twice for a cleaning service.
About the cleaning I have to say that it is nothing special, If you want to have your house real clean just do it yourself. They took our money and we had to clean again, we just have this review, we don not want more people having the same problem.
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