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Businiess name:
Green Home Air Duct Cleaning
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Review by:
citysearch c.
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Review content:
The only good thing was the tech was on time. I chose this company based on the $59.95 flier in the mail-what a joke. The tech (Steve) kept trying to 'upsell' other services, some over $1000. I told him from the beginning that I only wanted the basic service-just clean my vents & ductwork. He stopped working 5-6 times to aggressively pressure me into other services. When I made it clear I wasn't interested-he actually went into my living room & called his office, & very loudly discussed how I needed all these different services,and he couldn't believe that I wouldn't buy in. He did a poor job on a couple of vents-so I called the company after he left. He called me & said he could come out another time, I just bluntly told him that his aggressive sales tactics were such a turn off that I didn't want him in my house again & that I wouldn't recommend Green Home to anyone.
PS-when I called them to schedule, I asked what makes their company 'Green' the scheduler couldn't answer at first & just kind of mumbled a reply about chemicals-so I asked the tech the same question when he showed up. He paused & squirmed for a bit & gave a completely different answer that included ""we don't use big vans, so we use less fuel.' Are you really a 'Green' company-or did you name yourselves that hoping to cash in with people concerned with the environment???
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