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Businiess name:
Salon Shahin
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Review by:
citysearch c.
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Review content:
This is the first and only time I have been motivated to post a review online... and I plan to post as many bad reviews I can about this salon as I can. I went to Salon Shahin two years ago, and spent nearly 300 dollars for them to mess up my hair. I had a $70 hair cut where the stylist spend less than 5 minutes cutting my hair (I checked my watch). and they messed up the order of my hair color. When I mentioned my discontent to the salon manager, I was given nothing but attitude... However, 2 years later, I decided to give them a second chance, as I was given a free manicure coupon by a friend. (they had screwed up her appointment too and this is how she was compensated). So I went to the salon with this coupon that they give to people when they have bad experiences, presented it to the receptionist... and then was told by the manager that I would have to come back in 5 hours to redeem this coupon... What business manager would make a customer who they know has already had a bad experience wait 5 hours for a service that takes maximum 7 minutes??? Additionally, this was in the middle of the week on an weekday andand the salon was empty. If you like dealing with arrogant and entitled individuals, I highly recommend this salon
Cons: customer service
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