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Businiess name:  Better Business Bureau
Review by:  citysearch c.
Review content: 
Our Toyota Camry Se (2002) was towed to American Toyota service station on 6/11/08 after it broke down near Rio Bravo exit on I 25. We got a call from Lawrence Cohen, a service adviser that afternoon telling us that the vehicle's alternator was broken and needed to be replaced along with the alternator belt. The price quoted for parts and labor was $600. We enquired at Pep Boys and were given a total price of $335 for the same service. We decided to go with them and had our vehicle towed the second time that day to Pep Boys on San Mateo. Before we did that, we were told by Lawrence Cohen at American Toyota that we could take the car to Pep Boys after we paid $ 90.84 for diagnostic service they had performed. We made the payment and got the receipt but no diagnostics report(invoice #355483) from them

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