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Businiess name:
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Review by:
citysearch c.
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Review content:
I had a very bad experience with Sandia Computers on Wyoming, more specific, with Stuart the owner. I took my computer in for repair because I heard on the radio that they were rated the ""best in town"". It took 9 days for them to even look at my computer. I called on the ninth day to check the status and they said that it was on the bench and that they ran a diagnostic test to determine the problem. They determined the system was corrupt but wouln't be a problem to fix and it was going to cost $200.00 and it should be ready in three days. I was extremely relieved to know I wasn't going to have to buy another computer. I called back on the third day only to learn that it was now going to cost me $650.00. They claimed that the mother board had blown caps due to possible power surge and that they didn't catch that on the diagnosis. When I questioned them, I did not get a good answer on why they didn't catch it during the diagnosis? I asked speak with the owner, Stuart, to try to get an explanation. In his frustration, he told me he did not like my tone and that I could come and get my computer and take it somewhere else. So I did! I took it to Dr. Dan's and the problem was correctly diagnosed. All that was wrong with it was the RAM. They saved all my data, fixed the RAM and I had it back in 4 days! AMAZING!!! all for only $200.00!!! Shame on you Stuart, for trying to rip us off! I bet you won't be talking about this on your radio show!
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