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Businiess name:
Don's Appliances
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Review by:
citysearch c.
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Review content:
BUYERS BEWARE! Beware that Don's appliances owns Hillmon Appliances in Cranberry Twp. Like the earlier reviewers, we sought to support a local business rather than a retailer. We bought 7 big ticket appliance from them all at once and had the most horrible experience with Hillmon's ""manager"" Keith. Horrible experience at Hillmon and with the ""manager"" Keith Tobin. Our refrigerator and stove were not delivered with the rest of our appliances on the due date. We were promised at the time of purchase that Hillmon would order the correct trim kit to fit one of our appliances to be built in. After sending out 4 installers at 5 different times over a month long period, our cabinets are damaged and the trim kit is still not installed. When I asked Keith if we could return the product, he said ""not gonna happen."" Simply amazing. We have holes in our cabinetry around one appliance. Through this entire month long process Keith has never apologized for the inconvenience of taking off our work time for almost 30 hours! Or for the many mess ups. He is certainly not the person to represent Don Hilldebrand. If my husband and I ran our business like this manager, we would be out of business! Very sad.
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