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Businiess name:
San Moritz
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Review by:
citysearch c.
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Review content:
Make sure you know exactly what's in your contract. We have lived here for two years and we just found out that our first year lease was for 13 months, not 12. Yes, our fault for not reviewing the contract closely. We trusted them when they told us the contract was for one year. Do not make the mistake of thinking the office staff is telling you the truth. Our mistake was not verifying that everything they told us was in the contract. When this came to light, we were told too bad - contract is void. They weren't interested in doing anything to make us happy.
Also, verify that the credit is correct. We just had the pleasure of having Rikki reduce our credit amount 11 months into our second year contract. Nobody noticed that the credit wasn't correct for the first 11 months, but that didn't stop Rikki from taking it away from us. She's an angel at signing, but watch out for her if you have an issue.
Bottom line, I should have reviewed things much more closely. I mistakenly trusted what they told me, but there are no verbal contracts, as they are keen to point out. Regardless, I tried to fight it to no avail. They're not interested in making you happy - they are interested in two things: what's in the contract, and your money. It didn't help that I called the vice president. He was adamant on the terms of the contract. I told him I understood that, but I wanted to see if he was willing to allow me to pay 24 months of rent like everybody else, not 25. No dice. The first year contract is void. Oh right, silly me.
Needless to say, I won't recommend Wasatch Property Management to another soul as long as they're around.
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