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Review content:
At the signing of our lease, we thought we were walking into the deal of the year. San Moritz had a military discount, the place was beautiful with granite counter tops, and the staff was almost overwhelmingly helpful. However, just as the fake tiled linoleum floors started to lift, so did the veil over our eyes. Parking during wintertime is non existent. If you want to pay the ludicrous fee for covered parking, be prepared to have other people park in your stall. Nearly every neighbor we had slipped in animal waste because nearly every neighbor we had NEVER CLEANED UP AFTER THEIR DOG. Seriously, never. This wouldn't have been so annoying, except the rent includes a grounds keeper fee, to ya know, clean up the grounds maybe? There is no recycling available. The staff had a turnover rate that rivals applebees. Every month we went to pay the rent we handed the check to a new face. This didn't make sense until the last couple months of our lease when we experienced Wasatch Property Management to the fullest degree and realized how they operate internally.
The two employees that remained there during our lease knew my husband and I personally. They had my cell phone number, we chatted frequently, and they ALWAYS greeted me by my first name. So, when we were literally a day late on our rent for the first time EVER ( because my husband was deploying and we lost track of that 24 hour period...) I was greeted with a bright red eviction notice on my door. I didn't get a friendly call, I didn't get anything. When I confronted the office manager, Ricki, about this, she said it was a warning and not really an eviction notice. I guess having the words EVICTION NOTICE in bright red letters can be misleading. She didn't waive the $50.00 constable fee, she wouldn't even look me in the eye. That experience can sum up virtually everything about this property.
If you've skimmed through this long tale, here are the important parts:
1. The price is too high for what you actually receive.
(Poor construction, poor appliances, sticky linoleum floors, granite counters on particle board, etc)
2. Hidden fees for EVERYTHING ( parking, laundry, storage, pets, rent is due on the 1st. Not the 1st through the 5th, etc)
3. Parking is terrible and is even more terrible throughout the winter.( snow is plowed into vacant stalls)
4. The outside is filthy.( Dog waste, cigarette butts, garbage water stains, beer bottles at the plaground, etc)
5.The staff is poorly managed and few last longer than a month.
( If you do, by some crappy circumstance, have to live here, work with Laura. She is the only redeeming thing about this place. )
All of these things are tolerable, except when you pay 800-1500/ month in rent. When you pay that fee, you expect a certain standard that the San Moritz does not deliver.
Don't live there. Just don't do it.
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