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Businiess name:
Computer Bytes
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Review by:
citysearch c.
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Review content:
First of all, they are on 3300 S. 300 W. now. Secondly, in the course of dealing with them, their main number was disconnected at one point. No bueno.
Had a bad feeling when after I dropped it off (and didn't get a copy of the contract - duh on me there), and called the next day, they had trouble finding it. Even asked if it could be under a different name.
I was told it was the DC jack and that the part was on order. 9 days later, I was told it was a bad motherboard, so I told them to put it back together and let me know when that was done so I could pick it up. Got a phone call the next day saying it would be done the following day...no more phone calls. 3 days later I just showed up, and it was still in pieces. I stood there for an hour till they put it together, then (with audible complaints from me) I paid them for the two weeks of wasted time.
During my hour wait, another customer came in wanting his computer, and he too had been waiting for 2 weeks. The ""tech"" tried to say the guy's hard drive was bad, but the guy said that they had installed it so they needed to fix it.
The ""tech"" claimed that many of his workers had recently left the business and he was currently on his own. I was invited to go to the work area of the shop, and saw how chaotic it was. He did offer to save my files to disc for free, but I just wanted out of there. It literally looked like a chop shop for computers, and I am not at all comfortable that I have received my laptop back in the same state as I brought it there in.
I usually research this stuff, but having been without a comp for a while, I took a chance. Now I'm out the money (he did only charge $39 plus tax), but I'm happy to add to the honest reviews about this fraudulent company to help others AVOID THEM LIKE THE PLAGUE.
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