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Businiess name:
Gordon Biersch Brewery Restaurant
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Review by:
citysearch c.
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Review content:
Terrible, terrible, terrible..... I have not ever written a review because I feel that every place can have a bad day. With that said, we ordered the ""Waygu"" burger with garlic fries. The place was empty, only 2 other tables. After 20 minutes, I asked our server where our food was (remember the place was not busy) food should be up in a minute. Finally after 40 minutes, we received our (Waygu Burger)!!!! The burger may have had some Waygu beef in it, however, at best it had 2%... Meat was equal to bad Chuck at your worst grocery store, but at least the burger was warm. Burger came with garlic fries which were ICE COLD. Made a comment to the server, she looked at me like I had two heads. Finally put one in front of her and asked her to touch it, then asked for a Manager. Manager comes over, says the reason our fries are cold is because we ordered our burgers to be cooked medium. I took my napkin, placed a handfull of fries in front of him, asked him to touch them, he would not even at least pick one of them up. Now don't get me wrong, we have all been to McDonalds and have gotten Fries that were old, but at least still warm. These fries were as cold as if they were sitting in 60 degree temps. All that I can say is the New Orleans is full of fabulous food, and this place is one that you SHOULD SKIP, Burger King is way more gourmet than this place will ever be.
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