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Businiess name:
Encinitas Ford
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Review by:
citysearch c.
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Review content:
I have only had my car for 6 months and the dash board lights started shutting off. I took it to them the first time and they wouldnt even look at it, the manager drove it and said nothing happened while he drove it and sent us on our merry little way. I went to California to visit some friends for the Veterans Day weekend and it started again. I took the car and dropped it off on that Saturday didn't get my car back until Tuesday. They claimed it was the Compressor and said they replaced it which my warrenty covered. While driving home back to Arizona everything was fine. When I drove the car on Thursday it started doing the same thing while I was using cruise control and almost caused me to have an accident because the car almost shut off while I was driving. I am waiting on them to open at this moment which is Friday November 14th so I can (A) get my car fixed correctly, or (B) get me another car because I refuse to pay for something that has been giving me problems since I've had it.....I am also going to contact a lawyer today, because if anything happens to me and my family while drinving this car it is all going to come down to them giving me the run aropund and not trying to get this problem resolved correctly. UPDATE: I spoke with the manager who was very RUDE, I explained the problem I am having with my car and he said it is showing in the system is that I bought the car in because my air conditioner wasn't getting cold. I explained to him that when I bought the car in the dash lights were out and that I needed that checked as well. We went back and forth for a while and I told him I have the sheet hear stating what I told them about my dash and he still said I was WRONG! I hung up with him and called the head Ford and made my complaint about my car with them and she typed everything up and sent it to a local dealership in Arizona. She said someone should be calling within 4 business days. Please spare yourself the headache with Encinias Ford!!!!!!
Pros: None
Cons: Everything
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