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Businiess name:
Pats Nustar Car Wash
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Review by:
citysearch c.
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Review content:
I dont think this even deserves 1 star. I had only gone there once before after buying a new car in Winter Haven. This yime we went after going to the dealer for an issue and stopped by there again on the way home. The car I bought was in PRISTINE condition.....not a scratch on it. After the wash....the full deal, inside and out.....we got in the car.....the front door was open for me.....and drove off. When we got to the next destination.....I noticed tiny scratches on the drivers door just below the handle. We turned around and went directly back. The ""manager"" kid cvame over and told us they had NEVER had an issue before and that the owner probably was not going to do anything about it but he would get him. When he came out....I told him what had happened and he started saying there was no way that could happen cuz they use soft washing.....which my husband knew was not the case. Dirt particles can get into them if they are not properly cared for. Then he didn't even look at the scratches, started yelling at my husband and pointing his finger at him and cursing. Then he told us to get off his property and not to come back....which we will not....and he said ""SO....SUE ME"".....which I am thinking about.. I have documentation that this car was PERFECT just 20 minutes before this. STAY CLEAR of this place.......he is an ass and has no business being in a customer service business.
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