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Businiess name:
Lexington Dry Cleaning
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Review by:
citysearch c.
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Review content:
The Lexington Dry cleaners not only lost one of my very expensive sweaters, but in the same day I had to take back a coat which did not get cleaned at all. They were very visible stains and I had paid $20 for 3 items to get cleaned (one did not get cleaned, the other was lost). I proceeded to to make a complaint about the lost sweater, and asked for a refund until they found my sweater, the MANGER would not do so. And also never called me back regarding my lost item like she had PROMISED. Not to mention...I told her I was moving back to Canada in a week and told her I was not leaving here until I was reimbursed. She told me should could not do that because they might loose money??? What is wrong with this picture? I have never had to deal with such disgusting customer relations in all my life, nor have I ever heard of a dry cleaners loosing an item of clothing. The manager had poor people skills and showed no sympathy for my $200.00 designer sweater that was carelessly lost. I would highly recommend you seek another dry cleaners, this was quite the pathetic environment to be honest!
Pros: none!
Cons: everything!
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