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Businiess name:
Merry Maids
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Review by:
citysearch c.
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Review content:
I think I agree to the 7.4 rating. I would rate this service as sub-par and give it a 6 on a scale of 10. The level of services (what they clean, how they clean, time to total cleaning, scheduling, how good of a job they do and how particular they are, how careful they are with your furniture, the kind of products they use, etc) was below average but prices for 1st time cleaning were almost 3 times what someone would normally charge. The bi-weekly cleaning is ~$100 compared to the $60-$80 for the independant (!30% more expensive) operators. They also use thei rown products which I am not too big of a fan. They equipment they used (vaccum, steamers, etc) was old and something I would never use in a home. The people cleaning my house did not speak English very well which I can deal with but for some folks, this can be a downer. The worst part is that they broke my bathroom door and I am in the process of dealign with it. They were DEFINATELY NOT careful with some of the furniture which was not pleasant.
Pros: Customer service, scheduling, insured and can come back if yuo are not satisfied
Cons: Below average service, bad equipment, no one speakes good english except the office manager, I found them rough with my furniture, crappy products
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