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Businiess name:  Primo Grill
Review by:  citysearch c.
Review content: 
My husband & I partook in '06 Valentines Day cooking class, wonderful food and great couple time. We asked another couple to go to Valentine's Dinner, made reservations more than a month ago to ensure a good early time, good service and good food - we didn't get that and we were embarassed for the restaurant and ourselves since we took our friends and gave raving reviews. While we spoke w/neighboring customers to their plates that looked wonderful, we ordered pulled pork and the tuna as the presentation was beautiful and quite generous...incidently the neighbors arrived 1/2 hour after us, they received their food 1/2 hour before we ordered! Also ordered in our party was 1/2 chicken and salmon - while the food was ""ok"" - the pulled pork was less than 1/4 of the neighbors, it was burned, dry and then saturated w/olive oil to possibly hide the burnt tase (it didn't), the vegetables were burned also. The chicken was two 1/2 breast - not the 1/2 of check as described on the menu - now for the atmosphere, it was like a cafeteria style loud no music - so much for this restaurant....a bad experience. I encourage to stop in on an early week day dinner - they lost several customers due to slow service, terrible food, no presentation that was consistent to our neighbors and this dinner wasn't cheap!!! Most disappointing was that we had made early reservations hoping that this would ensure - the other part, we drove one hour to get here and back - needles to say, we won't be back. Sorry Charlie - Jacqueline....quality is important, retain the customers you have....but you lost us. Pros: clean bathroom Cons: they lost us as customers due to poor service, food not up to par & high cost for terrible dinner

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