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Businiess name:
Direct Auto Mall
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Review by:
citysearch c.
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Review content:
I went to look at a car there and initially had issues with getting financed so I went to my own bank and was instantly approved for a loan but not for the car I wanted due to it being listed as having frame damage (no wonder they couldn't get me financed). The carfax report they showed me was obviously fake and I was told that the car had no accidents but it was in fact listed at the auction they bought the car from as having major damage. There is more when I went to get my deposit back from them I was told no one was there to cut me a check and that they would mail it out to me. After a week and not receiving my deposit I called back to figure out if they had even mailed it out and could not get an answer they had no idea because the finance person was not in. I was assured I would get a call back on the next day to find out the status of my deposit. 3 days later I again called to find out about my money and it had not been sent out as promised. When I started to voice my unhappiness with their business practices I was told that they were NOT going to mail it out and I have to now come and pick it up because I was rude to them over the phone. They are by far the worst car dealer I have ever been to granted they were great up until I explained why I wasn't going to buy from them but after being lied to why would I even consider giving them another cent. Stay away from this place and their shady business practices.
Cons: customer service/ bad cars
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